Frequently Asked Questions

 

Do you have a physical store? 

We are currently an online store only. Rosey Skye does have a mailing address in Pacifica, California but do not currently have a store location. We are working with our store partners to carry our collection. More to come!

Can you work with clients outside the San Francisco Bay area?

Yes! We work with our clients remotely, via phone, text and video meetings. I can meet local customers in a convenient location as well. 

Do you take commissions?

Absolutely, a large percentage of our clients have custom requests. 

Can you source a specific gem?

Yes! We work with trusted resources to supply fair trade gems to our customers. Please contact me with your details, including budget and timeframe.

Can you make a bespoke piece with fair-mined gold?

Of course! Fair-mined gold jewelry will be custom quoted. 

Can I request a customization to a collection piece?

Yes, we can change the metal or stone, just allow for 6 - 8 weeks for delivery.

Will you do repairs?

We will repair any item from our collection for the lifetime of the piece. If your item is from your personal collection, we recommend seeing a local bench jeweler.

Will you redesign a family piece?

In most cases, yes. Please contact me so I can look at the piece and provide an estimate. Typical custom projects start at $3,000 and depend upon time and materials used. 

Can I order a collection piece in 18k gold?

Yes, please contact me to make your request.